Resources

We are passionate about the technological advances that are leading us toward a more united future. The educational materials we’ve listed below were created or inspired by the successful practices at work of various businesses that have implemented AI-powered chatbots and reports from global research centers. We have selected some exciting material for you.

Planning an AI Chatbot from A to Z: The Complete Guide 2023

Planning is important for any beginning, and for any other area. If you want to learn the first and necessary steps in planning a chatbot project and which mistakes to avoid, then this article is a good start.

Sales Club Conference Workshop’22

In the first ever conference of entrepreneurs for entrepreneurs, Sales Club Conference 2022, our team participated with a first-of-its-kind workshop in Bulgaria about chatbots with artificial intelligence with the topic “AI chatbot for the site – from A to Z”. The speaker was our founder Elitza Stoilova. During the training, she shared best practices in planning, making, and promoting a chatbot for the website. Elitza answered questions such as what are the secrets of creating a functional chatbot, how to avoid common obstacles and mistakes, and more.

Women’s Entrepreneur’s Day event’22

What are the business, customer, and staff benefits of using a chatbot with artificial intelligence, and why the chatbot has become a necessary tool was the topic of our founder Elitza Stoilova as a speaker at last year’s Women’s Entrepreneur’s Day event’22 – The Woman in her current roles. Elitza took part in a training class: “Digitalization of a business as a key factor for success. How to digitize our business?”, together with one of the top marketing specialists in Bulgaria, Georgi Malchev from Xplora.bg

Upcoming SoftUni’s seminar – 26th of January 2022

When chatbots will enter SoftUni? It’s already a fact! SoftUni organizes a free online seminar on the topic “Planning, promoting and using a chatbot with conversational AI: basics and good practices” with the speaker, our founder, Elitza Stoilova. The seminar is aimed at a wide audience interested in how to properly plan the creation and usage of a chatbot. This enables customer support, marketing, and sales within the digital ecosystem of any site or business. With Ideas and examples from successful Bulgarian chatbots, Elitza will also answer the questions – “Why should the chatbot be promoted?” and “How can it be used?”.

AI chatbot course coming soon

Top 26 most frequently asked questions about AI chatbots

Did you know that 74% of internet users prefer to use chatbots when looking for answers to simple questions? Chatbots are used by various companies usually to automate FAQs and routine tasks. When customers ask many and repetitive questions like the ones listed in the file, an AI chatbot will help them with an immediate answer, 24/7/365, and the company’s team will have time for the more labor-intensive tasks.